VOIP – Hosted


Boundary IT Services offer a selection of VOIP services aimed at small to medium businesses. VOIP can offer flexibility and cost savings unmatched by traditional analogue telephony.

Featureplus Hosted VOIP

Featureplus is an easy to use Voice over Internet Protocol (VoIP) telephony service enabling the user to make voice calls over a broadband connection.

It offers reduced call costs and via an online web portal, access to numerous advanced calling features which can improve productivity and image. It offers the smaller SME high level PBX functionality with much reduced capital expenditure.

All of the typical PBX intelligence is accessed through a web portal. This is far easier than having to learn how to program a phone system through a numeric keypad.

When you order a Featureplus service we provide a simple plug and play smartbox. This is fully configured, ready for use and can manage 2 CLIs (telephone numbers). Up to three featureplus smartboxes can be connected together to offer a maximum of 6 CLIs, enough for a typical smaller office.

The smartboxes are connected to your existing broadband connection and you can start making calls straightaway. The web portal allows you to do much more than just make phone calls. You can have calls forwarded to your mobile (or any other number), you can set up a voicemail service and have your messages emailed to you as WAV files. You can monitor calls made, calls received and missed calls all via a simple onscreen listing. You can also click to dial using your address book, so rather than use the telephone handset, you simply double click a contact on the screen, and then pickup your handset and the call will be being dialled.

If you have several sites, the Featureplus service is ideal for you, as calls between Featureplus CLIs on your account are free. Another key benefit is that the 2 CLIs you can have configured into the box do not need to be specific to where the smartbox will be used – you can have a phone number from any area code for incoming calls and as your outgoing display number, no matter where you are based. We have a directory of millions of numbers for all areas of the UK to choose from.

Please feel free to contact us for a no obligation quotation, or to discuss any aspect of your telephone systems.


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